Tag Archives: bristol

Bristol Airport wins best airport in Europe award

Bristol Airport is extremely proud to announce that they have been awarded the title of Best Airport in Europe for airports with 5 to 15 million passengers per annum category.

The Airports Council International (ACI) World revealed the winners of its world-renowned airport service quality awards which recognises those airports around the world that delivers the best customer experience in the opinion of passengers.

The Airport Service Quality (ASQ) programme is the world’s leading airport passenger service and benchmarking programme measuring passengers’ satisfaction across 37 key performance indicators. During 2018 quarterly surveys were completed, asking passengers to rate their experience through the airport these factors included security, cleanliness and ambience.

Dave Lees the Chief Executive Officer at Bristol Airport commented “We are delighted to announce that ACI have recognised Bristol Airport as a winner in the 2018 ASQ European 5-15 million passenger category. This is the first year we have won the award and it is an outstanding achievement which highlights the dedicated and continued hard work of all the teams at Bristol Airport.

This award follows on from last year’s achievement, judged by a panel of independent experts at ACI Europe’s annual gala dinner in Brussels, being voted the Best Airport in Europe 5 – 10 million passenger category. Highlighting Bristol’s investment in facilities to enhance the customer experience, public transport improvements and special assistance initiatives such as being an ‘autism friendly’ airport.”

UK regional airline Flybmi ceases operations and cancels all flights

It has been announced that British regional airline Flybmi has cancelled all of its flights and filed for administration, this decision was made partly due to the uncertainty over Brexit as well as rising fuel and carbon costs.

The East Midlands based airline, which employed 376 staff, operated 17 planes flying to 25 European cities. Affected passengers have been told to contact their travel agents or insurance and credit card companies for further assistance.

On the Flybmi website a spokesperson for Flybmi said:

“It is with a heavy heart that we have made this unavoidable announcement today. The airline has faced several difficulties, including recent spikes in fuel and carbon costs, the latter arising from the EU’s recent decision to exclude UK airlines from full participation in the Emissions Trading Scheme. These issues have undermined efforts to move the airline into profit. Current trading and future prospects have also been seriously affected by the uncertainty created by the Brexit process, which has led to our inability to secure valuable flying contracts in Europe and lack of confidence around bmi’s ability to continue flying between destinations in Europe. Additionally, our situation mirrors wider difficulties in the regional airline industry which have been well documented.

“Against this background, it has become impossible for the airline’s shareholders to continue their extensive programme of funding into the business, despite investment totalling over £40m in the last six years. We sincerely regret that this course of action has become the only option open to us, but the challenges, particularly those created by Brexit, have proven to be insurmountable.

“Our employees have worked extremely hard over the last few years and we would like to thank them for their dedication to the company, as well as all our loyal customers who have flown with us over the last 6 years.”

Flybmi operated flights from Bristol Airport to Aberdeen, Dusseldorf, Frankfurt, Milan, Oslo and Stavanger to name a few.

Ryanair launches new route from Bristol to Milan

Ryanair, today announced a new Bristol route to Milan Malpensa, with a twice weekly service commencing 26 May, as part of Ryanair’s Bristol Summer 2019 schedule.

Ryanair’s Bristol Summer schedule now includes 32 routes in total with 3 new routes to Seville, Shannon, and Milan Malpensa. The new service will provide important business and leisure opportunities for passengers throughout the region and provide further inbound visitor potential to key attractions in the South West region.

Bristol Airport reports a record year of passenger numbers

ore than 8.6 million passengers used Bristol Airport in 2018.* The record annual passenger number represents a 6.2 per cent increase year on year, equating to over 400,000 additional passengers, and a ninth consecutive year of growth for England’s third largest regional airport.

Both charter and scheduled airline sectors contributed to the rise with the number of direct routes served reaching 125. Airlines including easyJet, and Thomas Cook launched new routes in 2018, with destinations including Sofia, Bulgaria, Ostersund, Cyprus and Larnaca and airlines added additional capacity on existing routes. TUI’s long haul destinations remained a popular choice through the year adding to the growth. Traffic over hub airports such as Amsterdam, Brussels, Dublin, Paris and Frankfurt remained strong, with many passengers making onward connections to long-haul flights.

Continued growth is forecast in 2019, with passenger numbers expected to exceed the nine million mark for the first time in the Airport’s history.

In December 2018 Bristol Airport submitted a planning application to North Somerset Council seeking permission to increase capacity to handle up to 12 million passengers a year by the mid-2020s.

The proposed development includes new infrastructure, improvements to existing terminal and road facilities, and operational changes to ensure the airport can continue to meet demand for air travel to and from the South West of the UK well into the next decade. Annual traffic through the terminal is currently limited to 10 million passengers under the current planning permission.

The proposals represent the first practical step towards an exciting vision to develop the region’s international gateway to serve up to 20 million passengers a year by the mid-2040s.

New administration building at Bristol Airport takes shape

The work on the new administration building at Bristol Airport begun some weeks back and is already taking shape, located on the south side of the airport the new building with replace the current administration building, or old terminal as it is also known.

The office structure, which will comprise of three storeys, will house the project teams and senior management, alongside other services such as meeting and training rooms.

It is the latest project in a series of developments that are set to modernise and expand the site, and demonstrates Bristol Airport’s continued investment into sustainable, low carbon systems. The new building has been designed with energy efficiency in mind, with a carbon emission reduction of 23% over facility-building regulations.

New Bristol Airport CEO starts new role

Bristol Airport’s new Chief Executive Officer, Dave Lees started his new role on 1st August 2018. Mr Lees formerly Managing Director of Southampton Airport, which during his time at the helm achieved record passenger numbers and high customer satisfaction scores.

Before becoming Managing Director, Mr Lees served as Operations Director and Planning & Development Director at Southampton Airport. Prior to this he was Head of Service Improvement at Heathrow Airport, where he also held roles in operations and engineering. He has a BSc in Transport Management from Loughborough University.

Dave Lees, Chief Executive Officer, Bristol Airport said:

“I am proud, honoured and excited to be joining the Bristol Airport team. The Airport has a great reputation for its route development and network, passenger growth and the vital role it plays in the region. The recent ACI Best Airport in Europe award (5 – 10 million passengers) recognises Bristol’s place within the aviation industry in the UK and across Europe.

“This is an exciting opportunity, and I am looking forward to working with regional stakeholders and communities to build on the Airport’s success and ambitions for the future.”

Currently the ninth busiest airport in the UK, and the fifth largest outside London, Bristol handled over 8.1 million passengers in 2017, an 8 per cent increase on the previous year. Work has started in developing a new Master Plan setting out how the Airport could serve around 20 million passengers per annum by the mid-2040s.

Thomas Cook Airlines adds 12000 seats from Bristol Airport for Easter 2019

Thomas Cook Airlines is adding Easter 2019 flights from Bristol airport, meaning that thousands people can head to Europe for some spring sunshine.

With 10 additional flights a week from April 3, 2019 until the end of the month, Thomas Cook Airlines has added over 12,000 seats to destinations including Turkey, Tunisia, Egypt, Gran Canaria, Lanzarote and Majorca.

Thomas Cook Airlines now flies to 25 sun and beach destinations from Bristol and has increased its number of seats on sale at Easter by 40% versus 2018.

New easyJet routes for Winter 2018

easyJet has announced three brand new routes from Bristol Airport to Larnaca, Åre Östersund and Sofia which are now on sale.

These form part of the 16 new routes easyJet has put on sale across the UK this morning, including the airline’s historic 1000th route.

Flights to Larnaca will take off from Bristol Airport twice a week from 28th October, providing travellers with Cypriot winter sun. Bristol’s skiing and snowboarding passengers can enjoy Swedish snow on the weekly route to Are Ostersund, starting from 9th December. The new route to Sofia will be popular amongst passengers looking for a city break to the beautiful and historic Bulgarian city, flying twice a week from 8th December.

easyJet has flown more than 50 million passengers to and from Bristol Airport since opening the base over 15 years ago. The airline continues to grow and expand in Bristol, while offering low-fares and friendly customer service.

Thomas Cook increases flights from Bristol Airport for Summer 2018

Thomas Cook Airlines will base an additional Airbus A320 aircraft at Bristol Airport from May 1, 2018 and increase its number of seats on sale from the airport to over 400,000 for the summer 18 season.

Taking the airline’s weekly flights from 28 to 39 for summer 18, the additional flights on sale include new destinations Egypt, Bulgaria, Cyprus, Costa Brava and Greece. They join favourite holiday spots like the Canaries and Balearics for both flight-only and package holidays from the airport.

From March 19, Tunisia will also join the Bristol programme. Three sold-out UK flights to Hammermet launched in February this year, increasing to 11 weekly flights across the UK this summer.

Compared to summer 17, capacity growth at Bristol airport for summer 18 to Greece is 27%, Turkey, 74% and Cyprus, 33%. The 5 hour 10 minute direct flight to Hurghada operates weekly on a Tuesday on the Airbus A321, with its first flight on May 1, 2018.

Announcing Bristol Airport Spotters Day 2018

Bristol Airport Spotting are pleased to announce that we will be holding a spotters day at Bristol Airport on Sunday 10th June, the event will be held within the Bristol Room located in the Admin Building. Previous aviation fairs have been held in this great room and we are holding this event before the building is removed over the next couple of years, for exciting airport developments.

The event will be held between 11am and 3pm and open to all members of Bristol Airport Spotting, the event will be a ticketed event on a first come first served basis limited to 100 places, the cost for entry will be £2 which will go to the airport charity of the year, which is Children’s Hospice South West. All visitors to the event must have a pre-booked ticket.

During the spotters day there will also be an informative talk from Bristol Airport Police and the opportunity to purchase some Bristol Airport Spotting branded merchandise. Free parking will also be available on the day and Wings Café will be open for light refreshments. Visitors will benefit from great views across the apron, taxiway and runway including close up views of taxiing and departing aircraft.

To book your tickets please visit our ticketing website, the entry fee of £2 will be payable on the door. We hope to see many of our members at the event which is certainly one not to be missed!

Further information and updates can be found on our website event page by visiting https://www.bristolairportspotting.co.uk/bas-events/bristol-airport-spotters-day-2018/

Bristol Airport celebrate inaugural TUI flight to Punta Cana

On Thursday 5th April 2018 Bristol Airport celebrated the inaugural TUI flight to Punta Cana in the Dominican Republic. The flight is operating by the Boeing 787 Dreamliner which benefits from 30% bigger windows, quieter journey with 60% less noise than standard aircraft and mood lighting which helps keep passengers body clocks in tune.

Passengers on the first flight were treated to platters of tropical fruit and Dominican Republic themed cupcakes making each passenger have a memorable send off from Bristol Airport staff and TUI Cabin Crew.

The flight operates once a week between the 5th April and 25th October 2018 inclusive. More info can be found on the Bristol Airport website.

easyJet celebrates female pilot record for International Womens Day

easyJet, Europe’s leading airline, is celebrating International Women’s Day with more female pilots flying on one day for the airline than ever before – also believed to be a European record for the most female pilots rostered by an airline in one day.

  • On International Women’s Day, more easyJet passengers will be flown by female pilots than ever before
  • Over 100 female easyJet pilots are rostered to fly out of 24 bases and will be at the controls of around 300 flights, carrying around 45,000 passengers to hundreds of destinations.
  • Six all-female crews will operate on 16 flights
  • easyJet wants to encourage more women to become pilots and has set a target for 20% of its new entrant pilots to be female by 2020.

With over 100 female pilots on today’s roster, 60% of easyJet’s female flight crew have come out in force to take part in a campaign which is using the hashtag #SheFlies to raise awareness for the airline’s Amy Johnson Flying Initiative, a campaign by the airline to encourage more women to become pilots.

Today easyJet’s female pilots will fly from 24 bases in eight countries, to hundreds of destinations across the airline’s European network.

Women will be flying almost a quarter of today’s schedule meaning around 45,000 passengers will be flown by a female pilot today and in some cases, an all-female crew. Six all-female crews – which include a female Captain, First Officer and fourfemale cabin crew – will fly between London,Bologna, Rome, Milan, Munich, Barcelona, Amsterdam and Agadir.

Last week easyJet announced a partnership with Girlguiding which includes sponsoring the new Aviation badge for Brownies. 200,000 girls aged seven to 10 will have the opportunity to complete the badge which will engage girls in aviation, build a foundation for future study and raise awareness of the opportunities to become a pilot.The partnership will also extend easyJet’s pilot careers outreach work to a community of nearly half a million girls and young women aged between five and 25.

The current proportion of female pilots affects easyJet’s gender pay gap, which the airline has published for the third year running. easyJet has done this voluntarily since 2015 and is now reporting under the new UK gender pay gap requirements.

The overall gender pay gap figure at easyJet is heavily influenced by the gender imbalance in the pilot community at easyJet and across the commercial aviation industry as whole. Like all airlines pilots make up a large proportion of easyJet’s employees, they are paid more highly than other communities and, most materially, 94% of them are male. easyJet’s pilots salaries and other pay is collectively agreed and negotiated with the trade unions, which means that the pay rates are exactly the same for men and women.

Ryanair launch new Bristol to Shannon service

A new service to Shannon has been recently announced by Ryanair which increases the number of flights from Bristol Airport to Ireland to an all time high.

The new twice weekly service to Ireland’s third busiest airport takes the total number of flights per week to more than 100, these include routes to Dublin, Cork and Knock.

Dublin remains the most popular destination served from Bristol Airport, with more than 418,000 passengers using the route in the last 12 months.  Up to seven departures a day are operated by Ryanair and Aer Lingus, providing flexible flight options for business and leisure passengers.  Aer Lingus also serves Cork daily, while Ryanair operates three flights a week to Knock, in the west of Ireland.

Air links between Bristol and Ireland date back to 1936 when Aer Lingus operated its very first international route from Dublin to the city’s airport, then located in Whitchurch.  As well as being well used by businesses with interests in the UK and Ireland, flights also support significant two-way tourism traffic.  According to the International Passenger Survey, Ireland is Bristol’s fifth biggest market for overseas visitors.  Irish visitors to the South West of the UK spent a total of £29.86 million in the first three quarters of 2017, with the number of visits to the region up more than eight per cent over the previous corresponding period.

New bmi route to Gothenburg launched

bmi Regional has expanded its route network from Bristol Airport by launching a new flight from Bristol to Gothenburg.

The first flight of the new route departed on 22nd January 2018, passengers were welcomed with Swedish ‘fika’ along with cakes and biscuits produced by a local Swedish bakery Fika Bristol. Also onboard the inaugural flight were leading business and travel influencers.

The new flight which is part of bmi Regional’s desire to expand its flights between key destinations around Europe will operate twice a week on Tuesdays and Thursdays.

Gothenburg is bmi Regional’s first Swedish route from Bristol. Gothenburg is the location of Scandinavia’s largest port and a hub for global trade, currently enjoying massive economic growth. It is a popular city break destination thanks to its fabulous food, eclectic culture and vibrant nightlife, as well as being the gateway to the stunning coast of West Sweden.

Champions League Final flights take passenger numbers to record levels

During the weekend of Friday 2nd to Sunday 4th June Bristol Airport saw an extra 15,000 passengers en route to the UEFA Champions League final in Cardiff which was one of the biggest sporting events in the world this year.

In total well over 100,000 passengers travelled through Bristol Airport over the course of the weekend, making it the busiest in the airport’s history. 170,000 fans made the trip to watch Real Madrid play against Juventus on Saturday evening, or simply to join in the Champions League Festival activities based around the city of Cardiff over the weekend.

We understand UEFA followed a two airport strategy for the travel arrangements of fans, with Bristol Airport the designated port of entry for followers of Real Madrid, and Cardiff Airport the primary airport for Juventus fans. Months of planning and preparation went into ensuring those flying in for the final received a warm welcome and were able to continue their onward journey to Cardiff quickly and efficiently.

An extra 200 aircraft, including private and corporate jets, scheduled flights and special charter flights, arrived at Bristol Airport bringing supporters into the UK before the match in Cardiff.