Bristol Airport is extremely proud to announce that they have been awarded the title of Best Airport in Europe for airports with 5 to 15 million passengers per annum category.
The Airports Council International (ACI) World revealed the winners of its world-renowned airport service quality awards which recognises those airports around the world that delivers the best customer experience in the opinion of passengers.
The Airport Service Quality (ASQ) programme is the world’s leading airport passenger service and benchmarking programme measuring passengers’ satisfaction across 37 key performance indicators. During 2018 quarterly surveys were completed, asking passengers to rate their experience through the airport these factors included security, cleanliness and ambience.
Dave Lees the Chief Executive Officer at Bristol Airport commented “We are delighted to announce that ACI have recognised Bristol Airport as a winner in the 2018 ASQ European 5-15 million passenger category. This is the first year we have won the award and it is an outstanding achievement which highlights the dedicated and continued hard work of all the teams at Bristol Airport.
This award follows on from last year’s achievement, judged by a panel of independent experts at ACI Europe’s annual gala dinner in Brussels, being voted the Best Airport in Europe 5 – 10 million passenger category. Highlighting Bristol’s investment in facilities to enhance the customer experience, public transport improvements and special assistance initiatives such as being an ‘autism friendly’ airport.”
The Bristol Airport Spotters Day 2018 is this Sunday 10th June! This update is to confirm the arrangements for the event.
The spotters day is being held in the Bristol Room within the Administration Building (Old Terminal) which can be found on the left hand side when entering the airport via the main entrance, turn left at the first roundabout and you will see the admin building then on your right:
The event runs from 11.00am until 15.00pm.
All attendees MUST bring their printed ticket emailed to them by Eventbrite at the time of booking, this will help us to help you. Only attendees who have previously booked will be allowed entrance to the event.
The cost of admission is £2 each which is payable on the door, all proceeds to Childrens Hospice South West.
At 13.00pm there will be an informative talk from the Bristol Airport Police covering subjects such as the current threat picture, hostile reconnaissance and some background information about the police role at the airport and how to contact them.
Free parking is being provided by Bristol Airport, when entering the airport, turn left into the enter marked in red on the map above and park. On entrance to the spotters day you will be given a car parking ticket to allow you to exit without charge.
The Wings Cafe will be open for the duration of the event serving hot and cold drinks and light refreshments.
The long range weather forecast looks like runway 09 will be in use, this means that aircraft will taxi past the windows of the room after landing. Good views of aircraft departing will also be possible. The windows are clean and will allow good photography.
We look forward to seeing you at the event. If you have any questions or concerns please let us know by emailing firstname.lastname@example.org. Further information can be found on our website at https://www.bristolairportspotting.co.uk/bas-events/bristol-airport-spotters-day-2018/
This week Bristol Airport Spotting is celebrating its 5th birthday, started back in May 2013 by one of the current admins, Simon Fewkes, the group was originally setup to share photos, information about the airport and build an online community around Bristol Airport but rapidly grew and continued to evolve into the online presence BAS has today.
Five years on BAS has seen fantastic growth with a very busy and active Facebook group currently totaling over 1600 active members, frequently updated Flickr group with more than 9000 photos uploaded, active Twitter page with over 300 followers as well as the dedicated website seeing hundreds of hits per day.
As well as the online group we have ventured into real life events including 3 very successful aviation fairs raising nearly £2000 for the various airport charities of the year. In total the events saw more than 1700 visitors enjoy great views and interesting stands. Additional to the aviation fairs there have been regular “get togethers” for the first 787 Dreamliner flight, the Football charters and Rugby World cup flights which bring the BAS members together, the initial idea and goal for the group.
Working closely with Bristol Airport we have been able to provide information and news when available, access to the Bristol Room and old ATC tower during events and take over the display of the airport mayfly each week on the BAS website.
What does the future hold? We will continue to grow as a group in terms of member numbers, our online presence and further improve our website and features available to spotters. We are also planning some further events for next year that will be announced once more details are formalised.
We look forward to another 5 years and thank Bristol Airport for their help and co-operation with this group, the events and plans for the future. We continue to strive to be the spotting group of choice for Bristol Airport.
At Bristol Airport Spotting we work closely with Bristol Airport Police to provide the eyes and ears when spotting around the airport. With the upcoming Champions League Final next weekend we have received an update from Police Inspector Barney Gardom:
Dear Aviation Enthusiasts,
You will all have seen the tragic news from Manchester and the recent development that the Joint Terrorism Analysis Centre (JTAC) raised the threat level to critical on Tuesday night. Our thoughts are with the family and friends of those who have lost their lives or been injured. I can confirm that we are taking extra security measures at Bristol Airport and many other places throughout the region. At the airport we are working very closely with Airport Security to ensure that all the passengers and staff can feel safe and be safe. Some of these measures are visible, but there are other measures that you will not see.
You will all know that we are expecting a significant number of Real Madrid fans to come through the airport next weekend as they make their way to the Millennium Stadium in Cardiff for the UEFA Champions League Final. I understand that this is the biggest sporting event in the world for 2017. We are working hard with UEFA, South Wales Police, British Transport Police, Highways England and other agencies to ensure that the game is a ‘showcase’ for what we can do in the region. Again, making the fans be safe and feel safe is our priority.
Meanwhile please can I ask you to keep your eyes and ears open. If you see anything concerning, either at the airport or elsewhere, then call 101 or the Anti-Terrorist Hotline on 0800 789321 or 101.
Please can I ask you to watch a Youtube video called Eyes Wide Open, a video about suspicious behaviour, not the Sabrina Carpenter song. Although it is aimed at those working in security it contains some useful information.
Bristol Airport Police Ports Unit
We have recently launched a new rare aircraft database on our website, along with our regular updates on social media we are gradually building up a database of rare aircraft that have visited or will be visiting Bristol Airport and entering them into the website, any flight not usually seen on the flight schedules we class as a rare aircraft, currently there are 22 entries in the database but that will grow each week as more aircraft visit the airport. Future developments will be added to the system to include past rare aircraft, rare aircraft photo gallery and an email alert system to registered members. we will be asking friends and followers of BAS to get involved and help us where they can to populate this system further.
To view the database please head over to – https://www.bristolairportspotting.co.uk/information/rare-aircraft/, follow us on Twitter and Facebook to get announcements and alerts to visiting aircraft.