At ACI Europe’s annual gala dinner in Brussels yesterday evening, Bristol scooped the Best Airport Award in the 5-10 million passengers category.
ACI Europe represents over 500 airports in 45 countries, and the awards are judged by a panel of independent experts. They highlighted Bristol’s investment in facilities to enhance the customer experience, public transport improvements and special assistance initiatives.
On accepting the award, Business Development Director, Nigel Scott, said:
“It is a huge honour to be voted the best airport of our size in Europe by a panel of independent experts. This award is recognition of the hard work, passion and commitment of the team at Bristol Airport to delivering on our promise to passengers that ‘amazing journeys start here’. The judges were particularly impressed by our investment in facilities to enhance the customer experience, public transport improvements and special assistance initiatives such as becoming ‘autism friendly’.
“From the airlines which connect us with over 125 destinations around the world to our business partners who help to deliver a seamless customer experience, everyone in the Bristol Airport community can be proud of this achievement.”